XSRF Protection Mismatch: User does not have access

Description description

You encounter the error “XSRF Protection Mismatch: User does not have access” when trying to access a Marketo instance, or when using the instance switcher to change from 1 instance to another.

Resolution resolution

null Root Cause:
This error can happen when you have multiple Marketo tabs open or can be due to session cookies, and the resolution is to clear cookies and re-try. If the error persists after clearing cookies, please reach out to Support.