Documentation

“Quick Publish” button missing in AEM Cloud Service due to renamed administrator profile

Last update: Mon Sep 22 2025 00:00:00 GMT+0000 (Coordinated Universal Time)

In Adobe Experience Manager (AEM) as a Cloud Service – Sites, users assigned to the Administrator product profile can lose access to the Quick Publish and Manage Publish buttons if the default profile name is changed in the Admin Console. This change removes critical permissions and disrupts publishing workflows. Restoring the original profile name resolves the issue and restores functionality.

Description description

Environment

  • Adobe Experience Manager (AEM) as a Cloud Service – Sites
  • All environments

Issue/Symptoms

  • The Quick Publish and Manage Publish buttons do not appear for all users assigned to the Administrator cloud product profile across all Adobe Experience Manager (AEM) as a Cloud Service environments (Development, Staging, Production).
  • New content cannot be published causing disruption to scheduled promotional activities.

Resolution resolution

This behavior is expected in AEM as a Cloud Service. The Administrator role has fixed permissions and configurations, including access to the Quick Publish button.

If access is needed, consider creating a new user profile with appropriate permissions.

Steps to restore the original profile name:

  1. Access the Adobe Admin Console and navigate to Insights > Logs  > Audit Logs. For more information, refer to Audit Logs in the Experience Platform overview.
  2. Review logs to identify changes made to product profile names around the time of the incident. Recover and restore the original profile name for AEM Administrators in all environments (Development, Staging, Production).
  3. Verify that administrator permissions and access to the Quick Publish and Manage Publish buttons are restored. For more information, refer to Role-based permissions in AEM Cloud Manager Documentation for AEM 6.x.

Best Practices:

  • Do not change system-defined cloud product profile names in the Adobe Admin Console.
  • To differentiate administrator profiles, modify only the display name—not the system name.
  • If the original system name is lost, use Admin Console audit logs to recover it.
  • For further details, refer to AEM as a Cloud Service Team and Product Profiles in the User Guide.
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