Brand Portal errors in Publish server logs
When you see similar errors in the logs of the AEM publish servers:
com.day.cq.dam.asset.sourcing.impl.poller.AssetImportInitiatorPoller Couldn't fetch new import events from bp instance {}
com.day.cq.dam.asset.sourcing.impl.AssetImportHelper No replication agents found for tenant
This means that there’s a Brand Portal Cloud Service configuration on that Publish server. To resolve this, remove the /conf/global/settings/cloudconfig
folder from the Publish server.
Description description
Affected products and versions
Adobe Experience Manager (AEM) - Assets
Issue
There are 2 log entries similar to these that occur in production publishers:
com.day.cq.dam.asset.sourcing.impl.poller.AssetImportInitiatorPoller Couldn’t fetch new import events from bp instance {}
com.day.cq.dam.asset.sourcing.impl.AssetImportHelper No replication agents found for tenant …
These services aren’t supposed to run in Publish servers, but only in the Author server.
Resolution resolution
Remove the following folder from the publisher(s):
/conf/global/settings/cloudconfig