Experience fragment offer displaying undesired domain path in Adobe Target
When integrating Experience Fragments from Adobe Experience Manager (AEM) with Adobe Target, the View Offer Content URL shown in Adobe Target displays an undesired domain path. This happens due to misconfigured Externalizer settings in AEM, specifically the publish domain used in the Day CQ Link Externalizer OSGi Configuration.
To fix this, update the Externalizer configuration to prevent a mismatch between expected and displayed URLs for offers in Adobe Target.
Description description
Environment
- Adobe Experience Manager (AEM) as a Cloud Service – Sites
- Adobe Target
Issue/Symptoms
- Experience Fragment exported from AEM to Adobe Target shows an undesired domain path in the View Offer Content URL.
- The URL is generated using the
publishdomain set in the Externalizer Configuration, which doesn’t align with the intended environment or domain.
Resolution resolution
To resolve the issue, verify and update the Externalizer configuration in AEM:
-
Open the Day CQ Link Externalizer OSGi Configuration in your AEM instance.
-
Ensure the
publishdomain matches the intended environment, such as staging or production. -
If the domain is incorrect, update it to reflect the correct environment.
-
Review the Cloud Service Properties for Experience Fragments:
- This setting allows domain selection for content and references within the HTML sent to Adobe Target.
- It doesn’t affect metadata like the View Offer Content.
-
Understand Externalizer behavior:
- Externalizer Domains affect only the content and references embedded in Experience Fragment HTML.
- Metadata such as View Offer Content depends solely on the
publishdomain defined in the Day CQ Link Externalizer configuration.
Accurate configuration of the publish domain in Day CQ Link Externalizer ensures that Adobe Target displays the expected offer URL.
Related reading
- Externalizing URLs in AEMaaCS User Guide
- Exporting Experience Fragments to Adobe Target in AEMaaCS User Guide