Can’t move tag back to original location in Adobe Experience Manager
When non-administrator users attempt to move a tag back to its original location after moving it, they encounter a Permissions Denied error. This happens because the system requires broader access to update internal metadata and references.
To fix this issue, grant the correct permissions.
Description description
Environment
- Product: Adobe Experience Manager (AEM) Sites on Cloud Service
- Environment: Production
Issue/Symptoms
- Non-admin users can’t move tags back to their original location.
- The operation fails with a Permissions Denied error.
- Admin users can move the tags without issues.
- The issue affects tags with active references.
Resolution resolution
To resolve the issue, grant additional permissions at the parent level of the tag structure (/content/cq:tags) for the affected user or group. Follow these steps:
- Identify the affected user or group.
- Check current permissions on
/content/cq:tags. - Add
rep:writeandjcr:readprivileges at/content/cq:tags. - Verify by attempting to move the tag back using an account from the affected group.
When a tag is moved, AEM updates metadata like cq:movedTo and cq:backlinks under /content/cq:tags. These updates need broader permissions than those set on subfolders. Without access at the parent level, the operation fails with a Permissions Denied error.
Granting the required permissions allows AEM to update all necessary metadata during both forward and reverse tag moves.