Error appears when assigning resource managers in Workfront
The error Only users with a plan license can be added as resource managers appears when attaching a project template that includes resource managers without the required license type. To resolve the issue, ensure all resource managers have valid plan licenses.
Description description
Environment
Adobe Workfront
Issue/Symptoms
- Displays error message: Only users with a plan license can be added as resource managers.
- Resource manager field in the template includes users without plan licenses.
Resolution resolution
To resolve the issue, follow these steps:
- Open the project template that triggers the error.
- Verify each assigned resource manager is active and licensed.
- Remove any deactivated or improperly licensed users from the resource manager field.
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