Export issue after upgrade to build 9390 in ACC

Last update: Wed Jun 18 2025 00:00:00 GMT+0000 (Coordinated Universal Time)

This article addresses an issue in Adobe Campaign Classic where exports involving large data volumes fail after upgrading to version 7.4.1 (build 9390) of the Client Console. To resolve, upgrade to version 7.4.2 (build 9391).

Description description

Environment

Adobe Campaign Classic version - 7.4.1 (build 9390)

Issue / Symptoms

Export jobs involving large datasets fail to complete.
No data is exported after initiating the process.
Issue observed only after upgrading to build 9390.

Resolution resolution

To resolve this issue, follow these steps:

Upgrade the Adobe Campaign Classic Client Console to version 7.4.2 (build 9391).
Confirm that export functionality works as expected after the upgrade.

If the issue persists or assistance is needed, contact Adobe Support or raise a support ticket.

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