Marketo Measure 401 error message in console
A 401 Unauthorized error in Adobe Marketo Measure occurs when a script attempts to activate on a URL that isn’t a validated domain. To fix the issue, check the console logs, update the tag manager configurations, and ensure that the script is valid.
Description description
Environment
Adobe Marketo Measure
Issue/Symptoms:
The browser console shows a 401 (Unauthorized) error when the Measure script attempts to activate on a URL deployed that isn’t a validated domain in the tag manager.
Resolution resolution
To resolve this issue, follow these steps:
- Identify the URL causing the 401 error by reviewing the browser console logs. In some cases, the Marketo Measure script tries to access a script URL that is no longer functional.
- Access your tag management system (Tealium) where the scripts are deployed.
- Locate and deactivate the script line that is no longer valid or update the URL to correct values.
- Verify that deactivating this script stops triggering the 401 error.
If further assistance is needed, contact Adobe Support for additional troubleshooting or guidance.
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