AEMaaCS Asset rotation issue makes subsequent rotations invisible
When rotating image assets in Adobe Experience Manager as a Cloud Service (AEMaaCS) - Assets, only the first rotation appears immediately, while subsequent rotations do not due to background asset processing workflows. To resolve this, wait a few minutes after each rotation to allow workflows to complete before initiating another rotation. This ensures all rotations are processed and visible correctly.
Description description
Environment
Adobe Experience Manager as a Cloud Service (AEMaaCS) - Assets
Issue/Symptoms
When rotating image assets in AEMaaCS Assets using the Edit feature, the first rotation is processed and reflected correctly. However, if additional rotations are performed before the background workflows for the initial rotation are completed, these subsequent rotations don’t appear immediately. The timeline logs show that the rotations were initiated, but they are not visible on the overview page until processing finishes. This issue affects PNG and JPEG files; TIFF files can’t be rotated due to the absence of an edit option.
Resolution resolution
To resolve the issue of subsequent rotations not appearing immediately in AEMaaCS Assets, follow these steps:
- Wait a few minutes after performing a rotation to allow background workflows, including rendition generation, to complete.
- Once processing finishes, initiate another rotation.
- Confirm that subsequent rotations are saved and displayed correctly.