Documentation

AEP does not support restricting API access based on specific IP addresses

Last update: Wed May 14 2025 00:00:00 GMT+0000 (Coordinated Universal Time)

This article explains that it is not possible to restrict API access to specific IP addresses within Adobe Experience Platform (AEP).

Description description

Environment

Adobe Experience Platform (AEP) (Multi-tenancy SaaS architecture)

Issue/Symptoms

  • You want to restrict API access to certain IP addresses for enhanced security.
  • Example: Allowing API interactions only from your corporate VPN or trusted sources while blocking external access.

Resolution resolution

AEP doesn’t support restricting API access based on specific IP addresses. The platform’s multi-tenancy SaaS model and API first philosophy don’t include functionality for limiting API calls to particular IPs.

Key points:

  • It’s not possible to configure AEP or its sandboxes to allow API access exclusively from specified IP addresses.
  • The platform’s design ensures accessibility across various environments without restrictions tied to individual network configurations.

For further assistance, kindly reach out through official support channels.

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