test troubleshooter v2
Description description
Stuck deployments and failed deployments on Adobe Commerce can be solved using the Deployment troubleshooter tool. Click on each question to reveal the answer in each step of the troubleshooter.
Step 1 - Verify the service is running
Is Adobe Commerce on cloud infrastructure service up?
Stuck Deployment – Is Adobe Commerce on cloud infrastructure service up?
- YES – Proceed to Step 2.
- NO – Maintenance or global outages. Check for estimated duration and updates.
Step 2 - Check deployments in other environments
Are there deployments in other environments that are blocking the deployment in the existing environment?
To get a list of ongoing activities run the following command using magento-cloud CLI (if you have only been added to one cloud project).
Resolution resolution
Step 1
Is Adobe Commerce on cloud infrastructure service up?
Stuck Deployment – Is Adobe Commerce on cloud infrastructure service up? Check Adobe Commerce Cloud.
- YES – Proceed to Step 2.
- NO.
Step 2
Are there deployments in other environments that are blocking the deployment in the existing environment?
To get a list of ongoing activities run the following command using magento-cloud CLI (if you have only been added to one cloud project)
See step 3.
Step 3
Text
See step 1.
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