Redirection issue in Adobe Campaign Classic with federated login using IMS

This article explains the redirection issue encountered when using federated login with the Identity Management System (IMS) in Adobe Campaign Classic, wherein a page is redirected to the root directory of the IIS web server. The resolution involves removing the trailing ‘/’ from the redirection URL in the IMS configuration.

Description description

Environment

Adobe Campaign Classic v7 (on-premises)

Issue/Symptoms

When attempting Federated Login using the Identity Management System (IMS), a redirection issue causes the redirected page to land in the root directory of the IIS web server.

Resolution resolution

The IMS configuration includes a redirection URL with a trailing ‘/’, such as https://instance-name.com/. This prevents IMS from recognizing the complete redirect URI with additional paths as valid, causing it to default to the IIS home page.