IP Whitelisting in Adobe Campaign Standard
When there’s no option available for users to whitelist IP addresses directly through the control panel, contact Adobe Support and provide necessary details such as the specific IP addresses that need to be whitelisted, and any relevant context or reasons why these IPs should be added.
Description description
Environment
Adobe Campaign Standard (ACS)
Issue
In Adobe Campaign Standard, there’s no option available for users to whitelist IP addresses directly through the control panel.
Despite having administrative rights, users may find that they cannot access a screen or tab dedicated to whitelisting IPs.
Resolution resolution
To resolve this issue, follow these steps:
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Understand that the functionality to whitelist IPs isn’t present within the user-accessible control panel of Adobe Campaign Standard.
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Contact Adobe Support to request assistance with whitelisting the required IP addresses. Adobe Support will coordinate with the Technical Operations (TechOps) team to complete the process.
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Provide necessary details such as:
- The specific IP addresses that need to be whitelisted.
- Any relevant context or reasons why these IPs should be added.
Adobe’s internal teams will handle your request, and ensure that the specified IP addresses are whitelisted.
For further updates or changes regarding this process, it’s recommended to keep an eye on public-facing documentation from Adobe which might get updated based on ongoing feedback and operational adjustments.