Managing file system space in Adobe Campaign
This article provides solutions for managing file system space in Adobe Campaign. By following the outlined steps, you can maintain optimal performance levels and prevent storage issues.
Description description
Environment
- Adobe Campaign
- Version: All
Issue/Symptoms
The file system becomes full due to an accumulation of temporary files that are not automatically purged after processing. This can lead to significant space utilization issues, potentially impacting campaign operations and workflow management.
Resolution resolution
To address and prevent file system space issues in Adobe Campaign:
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Review all workflows utilizing the File Transfer activity, to identify workflows not deleting files post-processing. Ensure these workflows have the Delete Files After Processing option enabled to prevent unnecessary storage consumption.
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Perform a cleanup operation to remove historical files that are no longer needed. If you’re using an on-premise setup, you should be able to complete this without support. If you’re using a hosted setup, contact Adobe Support for assistance. Utilize SFTP for files that need retention:
- Transfer files that need to be retained after processing to an SFTP server.
- Implement regular maintenance checks on the SFTP location to ensure it does not become overloaded over time.
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Monitor disk usage metrics regularly to identify potential space constraints before they impact operations. If you’re using a hosted setup contact Adobe Support if storage usage increases.
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Apply the best practices described in Steps one to three to new workflows.
Related reading
- Get started with workflows in Workflows in Campaign v8 Documentation.
- Database cleanup workflow in Campaign Classic v7 Documentation.
- About SFTP management in the Control Panel Guide.
- SFTP server usage in Campaign Classic v7 Documentation.
- Storage overview in the Control Panel Guide.
- Monitor workflows to optimize resource usage in Control Panel Tutorials.