Default metadata schema not populated with values

When modifying field labels within the dm_video metadata schema, default metadata values may not populate, causing fields to appear empty. This article explains how to identify the defect (ASSETS-45417) and provides a workaround to ensure your asset properties display correctly while awaiting an official fix.

Description description

Environment

Adobe Experience Manager (AEM) as a Cloud Service

Issue/Symptoms

When you modify the field label of any text field within the dm_video metadata schema, the text fields that are initially greyed out by default appear as empty white text fields.

As a result, predefined fields such as size, video duration, bitrate, video codec, and others, which should be automatically populated, do not appear in the Assets Properties section. However, you can find these fields in CRX.

Resolution resolution

To resolve the issue where default metadata schema values are not being populated:

  1. Identify Defect: You need to recognize a known defect (ASSETS-45417) that occurs when you modify field labels of any text field within the dm_video metadata schema. This causes initially greyed-out text fields to appear empty.

  2. Workaround Solution: Create a copy of the default metadata schema and overwrite the tabs  node from the broken schema with that from the copied one. Follow these steps:

    • Create a copy of the default metadata schema.
    • Copy /conf/global/settings/dam/adminui-extension/metadataschema/<name_of_copied_schema>/dm_video/items/tabs.
    • Delete the tabs  node from the broken schema located at /conf/global/settings/dam/adminui-extension/metadataschema/<name_of_broken_schema>/dm_video/items/tabs.
    • Paste the tabs copied in step 2 into /conf/global/settings/dam/adminui-extension/metadataschema/<name_of_broken_schema>/dm_video/items.
    • Rename copy of items  to items.
    • Save your changes.

This workaround should restore functionality until engineering provides an official fix under ASSETS-45417.

By following these steps, you ensure that your asset properties display all necessary information correctly while awaiting an official resolution for this defect.

recommendation-more-help
3d58f420-19b5-47a0-a122-5c9dab55ec7f