Checking spam score fails with error “DLV-490066 Anti-spam checking failed”

Last update: Tue Jul 23 2024 00:00:00 GMT+0000 (Coordinated Universal Time)

This article will help you explore the steps to follow for checking the spam score on a delivery when the error DLV-490066 Anti-spam checking failed is displayed in Adobe Campaign Classic v7.

Description description

Environment

Adobe Campaign Classic v7 (ACC v7)

Issue

When checking for the spam score on a delivery, the following error is displayed:

DLV-490066 Anti-spam checking failed command 'spamcheck.pl /tmp/tmpXXXXXXX-0000.mail

Resolution resolution

This is an infrastructure issue. You need to raise a ticket with the customer care team to fix it.

Steps to follow:

Open delivery and check the spam score, the following message will be displayed:

DLV-490066 Anti-spam checking failed command 'spamcheck.pl /tmp/tmpXXXXXXX-0000.mail
/usr/local/neolane/nl6/bin/spamcheck.pl needs updating on the server side.
Contact the customer care team.

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