Data is not populating for newly added attribute | AEP
This article provides a solution to the Adobe Experience Platform issue where after updating a schema and ingesting data, a newly defined attribute does not populate causing production issues. Wait for some time, re-ingest the data, and verify everything is working as expected.
Description description
Environment
Experience Platform
Issue/Symptoms
After creating a new schema or updating an existing schema and ingesting data, a newly defined attribute still does not populate - a simple dataset preview on the latest batch validates the issue.
Resolution resolution
This is most likely a timing issue, please note the schema cache TTL (Time-To-Live) is currently set to 15 minutes. This is the amount of time required for all necessary changes to propagate across the systems.
Wait for about 20 minutes and re-ingest the data to verify everything is working as expected.
Ask Questions In Our Experience League Campaign Community
If you have any questions you’d like answered about this topic, or read previous answered-questions, we invite you to view our Experience League Community blog post that includes this article, send us your questions and comments, and join our Experience League Campaign Community!