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Control panel doesn’t display all non-out of the box tables and running workflows

Last update: Tue Nov 21 2023 00:00:00 GMT+0000 (Coordinated Universal Time)

This article discusses why the Campaign control panel doesn’t display all the non-out of the box tables and running workflows.

Description description

Environment

Adobe Campaign Classic (ACC) v8

Issue/Symptoms

In the control panel, when accessing Performance Monitoring > Databases:

  • The storage overview section displays only a couple of custom (non-out of the box) tables, however, you have more than what is displayed.
  • The * Top 10 temporary resources* section displays only a couple of workflows, while there are more workflows running on the instance than what is displayed.

Steps to reproduce

  1. Go to the control panel; navigate to  Performance Monitoring >   Databases.
  2. Check the storage overview and the Top 10 temporary resources sections and compare with what is actually present on the instance. You’ll see that the numbers don’t match.

Resolution resolution

An enhancement request has been logged with the control panel team.

You should discuss with the Technical Account Manager about the possibilities to monitor workflows/schemas that do not starting with wkf/cus.

Cause

  • The  Top 10 temporary resources section displays only workflows that start with wkf.
  • Non-out of the box table name should start with “cus to be displayed”.
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