Project sharing lists are automatically prepopulated on creating new projects
Project sharing lists getting automatically prepopulated could be due to a project access template that affects your user account settings. Follow the steps below to resolve the issue.
Description description
Environment
Workfront
Issue/Symptoms
A projects sharing list is automatically pre-populated when attempting to create a new project. This happens on selecting the option Set as my project access template under the sharing window of a project.
Resolution resolution
If you encounter this issue, it is likely that a project access template is affecting your user account settings. Follow these steps to address the issue:
Step to resolve:
- Access a Project: Navigate to any project in which you are currently involved.
- Access the Share Option: Within the project interface, locate and click the Share button.
- Adjust Permissions: Click on the cogwheel icon.
- Identify Template Usage: If you are utilizing a project access template, you will see the Reset Defaults option at the bottom of the first option.
- Reset Defaults: To resolve the issue, simply choose the first option that includes the Reset Defaults feature.
This process corrects unintended prepopulated user lists and ensures that project sharing aligns with your expectations and project requirements.
recommendation-more-help
3d58f420-19b5-47a0-a122-5c9dab55ec7f