In-app messages not displayed
Learn how to resolve the issue where in-app messages are not displayed, even though they are sent successfully.
Description description
Environment
- Adobe Campaign Classic v7
- Adobe Campaign Standard
Issue/Symptoms
In-app messages are not displayed even though they are configured correctly.
Resolution resolution
Correct the PipelineConnector
configuration and add the correct Pipeline endpoint.
PipelineConnector
is defined in the instance config XML file:
"pipelineInappConnector":
{ "@pipelineEndpoint": "[ https://xxxxxxxxxx|https://api-primary-or2.prd.pipeline.adobedc.net/] ", /// "@routingLocations": "<location of endpoint"}
"
NOTE: After updating the config file to reflect the change correctly, a restart is required for the changes to take effect:
nlserver restart pipelined@instance{{}} *
Cause
The Pipeline configuration for PipelineConnector
is wrong and pointing to the wrong Pipeline endpoint.
Related reading
Prerequisites for configuration in Campaign Classic v7 documentation.
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