Workflow crashes the client console

This article provides a resolution to the issue where the workflow crashes the client console in Adobe Campaign Classic due to the cache memory not being cleared.

Description description

Environment

Campaign Classic v7

Issue/Symptoms

In ACC, try to run a random workflow and check if the client console crashes. If the client console crashes, it can affect further tasks.

Resolution resolution

On the client console, select File, and clear the local cache.

Cause

The client console crashes due to cache memory not being cleared.