Custom link is not named Link Click

Learn why the custom link is not named Link Click.

Description description

Environment

  • Adobe Analytics
  • Customer Journey Analytics
  • Adobe Experience Platform Data Collection
  • AEP Web SDK

Issue/Symptoms

The custom link is not named Link Click.

Resolution resolution

For AEP Web SDK version < 2.15, Adobe used to set the link name to Link Click whenever the name of the custom link was not specified.

Since AEP Web SDK version 2.15, Adobe stopped setting web.webInteraction.name to the static Link Click. It now tries to find the exact/real name of the link by looking in different places, like the inner text of the anchor link. So, if the AEP Web SDK version is upgraded to 2.15 or greater, Link Click won’t appear in the report.

recommendation-more-help
3d58f420-19b5-47a0-a122-5c9dab55ec7f