Number of triggered alerts in Alert Preview may differ from the actual number

Description description

Environment

Intelligent Alerts

Issue/Symptoms

The number of triggered alerts shown in the Alert Preview in the Intelligent Alerts UI may differ from the actual number of alerts triggered.

Resolution resolution

Reach out to Customer Care in case you see unexpected results in the preview in the Alerts UI.

Causes

  • Alert preview is just an approximation count, which varies as the training data varies.
  • The preview is an approximation. The count can change as the lookback calculation changes.
  • Alerts are ephemeral. ¬†An anomaly today may not be an anomaly when the data is re-evaluated a week from today based on math.
  • The forecasted boundaries and expected values change based on the time used as the basis of the evaluation.
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