Adding assets to a translation job fails with “Fail to load data” error

When attempting to add assets from a specific folder to a translation job fails, an error Fail to load data is displayed. Follow the instructions provided in this article to resolve the issue.

Description description

Environment

Adobe Experience Manager

Issue/Symptoms

Attempting to add Assets from a specific folder to a Translation Job fails with the error - Fail to load data.

Resolution resolution

After reproducing the issue locally, it was discovered that the assets in the folder that throw the Failed to load data  error were corrupted, having both the jcr:title property and the dc:title metadata, and jcr:title was defined as a multi-value string.

The property type for jcr:title should be String. Having it defined as a string array was causing a type-casting error when the path asset from the folder was being loaded.

Changing the type of jcr:title to String and setting the title with the asset’s name will solve the issue.

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