Cannot activate BrandPortal using OAuth Server-to-Server credentials

BrandPortal currently relies on JWT. The OAuth server-to-server authentication protocol is not supported.

Description description


  • Experience Manager
  • Experience Manager as Cloud Service


You are trying to figure out how to connect AEM Brand portal with AEM, as the use of JWT tokens with AEM products will no longer be supported after May 2024.

Resolution resolution

The existing JWT-based integration will continue to function until 2024. You can still create new JWT-based integrations until May 2024.  To create a service account (JWT) connection, follow these steps in the AEM as a Cloud Server User Guide.

To complete the process to configure experience manager assets with the brand portal, refer to Manual configuration using Adobe Developer Console in the AEM as a Cloud Server User Guide.