Adobe Audience Manager does not support opt-in after opt-out

Description description

Environment

  • Adobe Audience Manager (AAM)

Issue/Symptoms
Audience Manager does not support opt-in after opt-out.

Resolution resolution

Once your end users opt-out of AAM they cannot opt back in.  There is no planned fix for this given how rare the opt-back-in use case is. To learn more about the Opt-in Service, see Setting up Opt-in Service in the Identify Service Guide.

recommendation-more-help
3d58f420-19b5-47a0-a122-5c9dab55ec7f