Target destination stuck in ‘delete-failed’ status
Learn how to resolve the Adobe Experience Platform (AEP) Target connection issue where you see the destination status as Error.
Description :headding-anchor:description
Environment
- Adobe Target
- Adobe Experience Platform (AEP)
Issue/Symptoms
You have an AEP Target connection. After attempting to delete a segment from the AEP user interface (UI) that was sent to Target, you see the destination status as Error.
Resolution :headding-anchor:resolution
Un-map the segments in AEP. The segments are then removed automatically from Target.
To un-map segments in AEP:
- Go to the Destinations tab in AEP UI.
- Click on the desired destination from the list. It will display a list of segments that are activated to the destination.
- Select the segment you would like to un-map, and click on Remove Segment.
Cause
The DELETE destination failed because some of the mapped segments were already removed from Target, since then the destination was in a DELETE-Stuck state.
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