Seed addresses get duplicated when recurring delivery is executed
This article will help you understand why adding a new seed address in a recurring delivery creates a duplicate seed address in the Adobe Campaign.
Description description
Environment
- Adobe Campaign
- Adobe Campaign Classic
Issue/Symptoms
When you add a new seed address in a recurring delivery, every time the recurring delivery is executed and a new delivery instance is created, a new seed address is created as well (with the same characteristics, but a different id/internal name).
To reproduce the issue:
- Create a new campaign and under its workflow, add a new recurring delivery.
- In the new recurring delivery, add a new seed address and save. Under the seed addresses folder, check that the new seed address is created.
- Execute the recurring delivery. This creates a duplicated seed address that is used in the new delivery instance.
Resolution resolution
This is working as designed. An improvement request is currently active under NEO-12892 to get this changed.
In the meantime, use seed with dynamic conditions to avoid duplication:
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