Description description

Adobe Journey Optimizer (AJO)

Steps to reproduce

  1. You have a published journey with email steps.
  2. Make a change to an email.
  3. A pop-up appears asking if you want to update the journey.
  4. Press update. An error message appears:
{\"code\":3000,\"family\":\"SYSTEM_ERROR\",\"message\":\"Inline messages publication has failed\",\"service\":\"vyg-authoring-api\",\"version\":\"«REDACTED»\",\"context\":\"com.adobe.voyager.service.authoring.restapis.v1_0.JourneyVersionsService:1864\",\"uid\":\"«REDACTED»\",\"extraInfo\":{\"validationStatus\":\"error\",\"reason\":\"1 error is currently blocking the publication\",\"errors\":
{\"errorCode\":\"ERR_AUTHORING_JOURNEYVERSION_201\",\"error\":\"Can't republish journey version: personalization on profile attributes in action '«REDACTED»' has changed in the new published message '«REDACTED»'.\"}

Resolution resolution

Changes were made to journey properties or events properties that were not initially present when the journey was published. Publish a new version of the journey for the changes you are attempting to make.


  • ERR_AUTHORING_JOURNEYVERSION_201 error means that the usage of contextual attributes has changed in the content (not profile attributes as suggested by the error message).

  • ERR_AUTHORING_JOURNEYVERSION_202 means that the usage of profile attributes has changed in the content.


  • Contextual attributes are used to add personalization based on contextual data from the journey. For example, using details about a location entry to provide information in a message about a specific store’s current store hours and promotions.
  • Profile attributes are references associated with the profile schema as described in Adobe Experience Platform Data Model (XDM) documentation. For example, first name and last name, and nearest store.