Adobe Journey Optimizer: AEM Assets Essentials access denied

To begin utilizing Adobe Experience Manager Assets Essentials, it’s crucial to first assign users to the appropriate product profiles. This ensures they have the necessary access and permissions to effectively manage digital assets.

Description description

Environment

Issue/Symptoms

Access denied in AEM Assets Essentials.

Resolution resolution

Before using Adobe Experience Manager Assets Essentials, you must add users to the Assets Essentials Consumer Users or/and Assets Essentials Users Product profiles. For steps, refer to Add user groups to product profiles in Administer Assets Essentials and add users in the Assets Essentials Guide. When adding the user to the profile, make sure you are adding the user in the Users tab. Adding the user in the Admins tab of the profile would only allow the user to edit the profile in the Admin console. It will not give the user access to Assets Essentials.