Smart Tags not Working for Video Assets

Last update: Tue Jul 23 2024 00:00:00 GMT+0000 (Coordinated Universal Time)

When a video file is uploaded, smart tags are not generated in the AMS environment because this feature is exclusively supported on Adobe Experience Manager as a Cloud Service (AEMaaCS).

Description description

Environment

Adobe Managed Services (AMS)
Adobe Experience Manager as a Cloud Service (AEMaaCS)

Issue/Symptoms

When a video file is uploaded, smart tags fail to generate in the AMS environment.

Resolution resolution

Smart tagging for videos is exclusively supported on Adobe Experience Manager as a Cloud Service (AEMaaCS), as it is a feature of the Asset Compute Service.

Please refer to Asset Compute Service Guide for more details.

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