AEM: Notifications for asynchronous jobs remain in Inbox

Learn how to fix the notifications for asynchronous jobs that are retained in the inbox by completing them from the inbox.

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Adobe Experience Manager as a Cloud Service


From AEM 6.5.7 onwards, notifications sent into the inbox (http://localhost:4502/aem/inbox) include many asynchronous jobs, such as asyncPageMove and asyncRollout, whose descriptions begin with “Async Job.”

This article explains the cause and the resolution of this situation.

Resolution resolution

Select one of the notifications in your inbox and complete it. Repeat the same for each asynchronous job notification.


From AEM 6.5.7 onwards, AEM processes certain long-running and resource-intensive operations such as page move and MSM rollout as asynchronous jobs. The asynchronous jobs stay active until you complete them from the inbox. The notifications sent into the inbox remain as well.