Upsert forbidden error while editing AEP segments in AAM

Description description


  • Adobe Audience Manager

  • Adobe Experience Platform


While mapping/editing an AEP segment in AAM, the following errors occur:

There were errors trying to save the segment.
Policy enforcement service error: UPSERT forbidden. Upsert will result in parent dangling reference.

Resolution resolution

This could happen at the time of enablement from AEP to AAM connector when backfill is going on, but that has a very short window.

Retrying after a gap of 5-10 minutes usually results in successful action.