Access issues in Adobe Audience Manager

This article addresses access issues in Adobe Audience Manager where you are denied despite being granted access via the Admin Console. To resolve this, the AAM system admin can complete steps within the Audience Manager UI to grant full, escalated admin permissions, or use RBAC controls for more granular permissions.

Description description

Environment

Adobe Audience Manager

Issue/Symptoms

If you are having access issues in Audience Manager despite being granted access via the Admin Console, these steps will help.

Resolution resolution

The AAM system admin, within the Audience Manager UI itself (not Admin Console), can complete these steps to grant full, escalated admin permissions within the Audience Manager UI.

RBAC controls can also be utilized to grant more granular permissions.

More details on RBAC available here: Administration (RBAC Controls) in the Adobe Audience Manager User Guide.

Steps to grant AAM System Admin permissions