Unable to view targeting and workflow tab in Campaign | Campaign Classic

Learn how to view targeting and workflow tab in Campaign Classic by enabling Functionalities used in the campaign.

Description description


Adobe Campaign Classic


The “Targeting and Workflow” tab is not visible in the campaign. For example:

Resolution resolution

This issue occurs because the option under campaign template properties “Functionalities used in the campaign” is not enabled. To resolve this -

  • Check the campaign template associated with the campaign.
  • Open the campaign template.
  • Go to Edit, then click  Advance campaign parameters.
  • Under  Configuration, s elect the value as Yes against Targeting and workflows.