Launch sync is not working in ACS

In Adobe Campaign Standard, users might encounter an error message during use. This issue can be resolved by logging out and then logging back in again as Launch requires certain parameters that may not always be present due to browser-specific issues.

Description description

Environment

Adobe Campaign Standard

Issue/Symptoms

You may experience the following error during launch:

Resolution resolution

This issue can be resolved by signing out and signing in again.

Cause

Launch expects some parameters which may not be present sometimes due to browser-specific issues.