List of fragment not displaying in the Email Designer

Learn how to fix the Adobe Campaign Standard issue where only the OOTB fragment appears in the list of fragments by opening the fragment and saving it via the new editor. Open and save the fragment via the new editor, which updates it and allows the list to function as expected afterwards.

Description description

Environment

Issues/Symptoms

When you use the new email designer, only the OOTB fragment appears in the list of fragments. Also, the list  takes time to appear when you try to refresh the list.

Resolution resolution

This can happen when a fragment is created using the Legacy Editor. Opening the fragment and saving it via the new editor will update it, and the list will work afterward.