Error when trying to modify an operator

Description description

Environment

  • Campaign Classic
  • Campaign Classic v7

Issues/Symptoms
When trying to modify an operator, the following error appears:

“Une donnée n’existe pas ou vous n’avez pas accès aux données du détail”

Rough translation: “The data does not exist, or you do not have to right to view the data.”

The issue pertains even with Admin rights.

Resolution resolution

Check if you have previously modified the data schema of “Operator”, and added a column but did not update the database structure. After updating the database structure, everything should work seamlessly.

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