Post Upgrade issue with folder name con

This document will help you explore how to resolve the Campaign Classic issue where you get the error Cannot create folder while upgrading the instance.

Description description

Environment

  • Campaign Classic
  • Campaign Classic v7
  • Campaign v8

Issues/Symptoms

User might face the following error while upgrading the instance-

Cannot create folder ‘D:\Adobe\Campaign\bin..\var\con’ since it is already a file

Resolution resolution

In Microsoft Windows, you can not create folders or have extensions with the below words.

CON, PRN, AUX, NUL, COM1, COM2, COM3, COM4, COM5, COM6, COM7, COM8, COM9, LPT1, LPT2, LPT3, LPT4, LPT5, LPT6, LPT7, LPT8, and LPT9.

These are reserved keywords in Windows. Which means, windows does not allow a user to use any of these words to name an instance and will show you an error while upgrading as a folder with an instance name is created in your system.

Cause:   con is a reserved keyword in Windows

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