API error code 502
The API error code 502 may appear in Campaign Standard while making Soap calls using tools like Postman if the cname
record is missing or configured incorrectly. Raise a support ticket to get this error fixed.
Description description
Environment
Campaign Standard
Issue/Symptoms
While trying to make Soap calls using tools like Postman, the following error might occur:
"code": 502,
"message": "Oops. Something went wrong. Check your URI and try again."
Resolution resolution
Raise a support ticket and share the error screenshot to get it fixed. Our support team will raise an internal request with the infrastructure team to fix this.
Cause
This error may appear if the cname
record is missing or not configured correctly.
recommendation-more-help
3d58f420-19b5-47a0-a122-5c9dab55ec7f