API error code 502

This article provides details on the issue if you are seeing the API error code 502 while making Soap calls using tools like Postman. Raise a ticket and connect with the support team to get it fixed.

Description description

Environment

Adobe Campaign Standard

Issue/Symptoms

While trying to make Soap calls using tools like Postman initially, the following error might occur:

code: 502

message: Oops. Something went wrong. Check your URL and try again.

Resolution resolution

Raise a support ticket and share the error screenshot to get it fixed. Our support team will raise an internal request with the infrastructure team to fix this.

Cause
This error may appear if the cname record is missing or not configured correctly.

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