Target activities don’t show up in Analytics workspace
Learn how to fix the Analytics report suite used in the Target activity.
Description description
Environment
- Customer Journey Analytics
- Analytics
- Target
Issue/Symptoms
The content of Target activity is delivered on the page, but its data does not display on Analytics report.
Resolution resolution
-
Confirm that the Analytics report suite used in the Target activity is used in the test page as well.
- Check the Report Suite in Activity’s reporting settings.
- Check the report suite of test page via browser network by
"/b/ss/"
filter. - If the report suite of Target report settings is different from that used in the test page, then change it. If not, then move on to next step below.
-
Confirm the data stitching between Target and Analytics.
- In the test page, open browser network tab.
- Check the
mboxMCSDID
parameter of Target request via filter"tt.omtrdc.net"
- Check the
sdid
parameter of Analytics request via filter"/b/ss/"
- If the value of
mboxMCSDID
is different from the value ofsdid
, then check the order of execution of Target and Analytics call. Target call should always be executed before Analytics.
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3d58f420-19b5-47a0-a122-5c9dab55ec7f