Copied Workflow deliveries throw error stating start date must be specified

This document will help you explore how to solve the Campaign Standard issue where a copied delivery states that the schedule is defined upstream in the workflow even when the schedule is blank.

Description description

Environment

Issues/Symptoms

It has been reported that when a delivery has been copied it can state that the schedule is “defined upstream in the workflow” when the schedule is actually blank. Upon execution of the delivery, a failure is triggered stating that the start date is not specified.

Resolution resolution

Simply set/replace the schedule date and execute the delivery.

CAMP-50079 has been created to update the UI to throw a warning ahead of time for the user to understand that the contact/schedule date is blank.