Pre-requisite to make a product profile available while sharing a workspace project

Description description

Environment

  • Customer Journey Analytics
  • Analytics

Issues/Symptoms
A product profile say ‘X’ may not be available in the drop down while sharing a workspace project with users of ‘X’.

Resolution resolution

For any Product Profile to become available in the drop down while sharing a workspace project, it must have / have had any Analytics permission associated with it in Admin Console. Once any random permission is added to Product profile ‘X’, user should start seeing it i the drop down while sharing any Workspace project.

In the above example - Product Profile ‘Test Profile X’ was not available in dropdown option when it was newly created with no permissions. However, when we added permissions, it became available.

Note: If all the permissions assigned to Product profile ‘X’ is revoked in Admin Console, product profile ‘X’ would still continue to be available in the drop down for sharing project.

     

recommendation-more-help
3d58f420-19b5-47a0-a122-5c9dab55ec7f