Are dimension values in segment conditions case-sensitive?

Description description

Environment

  • Customer Journey Analytics
  • Analytics

Issues/Symptoms
Are dimension values in segment conditions case-sensitive?

Resolution resolution

Dimension values in segment conditions are not case-sensitive.

For example: If a segment condition is set as “Page contains abc” and the Pages report in Analytics has items such as “abc” and “ABC”

When applying this segment to the report, both Page values “abc” and “ABC” will qualify for this segment.

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