prodView event not attributed automatically when product is fired

Description description

Environment
Adobe Analytics

Issue
The default logic states that the prodView event is added automatically to the Hit in case there is a product passed without any events.

In some cases, the prodView event isn’t added. What is the reason?

Resolution resolution

Solution

The system will auto-add a product view event to the event_list after processing rules have executed if there is a product in the product_list and the event_list is empty (or has only instance events for evars/revars/campaign/etc.).

So if there are any custom events, revents, purchase event, shopping cart events, etc. in the event_list after processing rules have executed, then it will not auto-add the product view event if there is a product in the product_list.

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