The prodView event not attributed automatically when product is fired

Description description

Environment

Adobe Analytics

Issue

The default logic states that the prodView event is added automatically to the Hit in case there is a product passed without any events.

But in some cases, the prodView event isn’t added. What is the reason?

Resolution resolution

The system auto-adds a product view event to the event_list after processing rules have been executed, if there is a product in the product_list and the event_list is empty (or has only instance events for evars/revars/campaign/ etc.).

It does NOT auto-add a product view event if there is a product in the product_list but there are custom events, revents, purchase event, shopping cart events, etc. in the event_list.