Campaign - ACS Shared Audiences - using VisitorID for push notifications
You can’t reconcile ECID from app subscriptions rather than email. Use the ECID as a declared ID. Store the ID in your profile, and create an AMC connection to use for this field for reconciliation.
Description description
Environments
- Adobe Campaign (AC)
- Adobe Campaign Standard (ACS)
Issue
- Using push notifications, not emails
- Exporting audiences from People Core Service with VisitorID
- No Audience Manager integration so no DeclaredID
- The documentation states that VisitorID is linked to the profile when the user clicks on an email sent via Adobe Campaign but does not mention Push Notifications.
- Need to reconcile a customer with VisitorID using push notifications rather than emails.
- Need to know whether ACS VisitorID Shared Audience reconciles against push notification ECID.
Resolution resolution
Steps to Resolve/Workaround
- It isn’t possible to reconcile ECID from app subscriptions rather than email.
- Use the ECID as a declared ID.
- Store the ID in your profile, and create an AMC connection to use for this field for reconciliation.
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