Target - Geo Audience qualification fails with multiple parameters

Description description

Environment

  • Adobe Target using geo targeting to create an Audience
  • Audience uses multiple parameters for targeting

Issue/Symptoms

Audience creation using geo targeting fails to qualify visitors when multiple parameters for the Audience are specified

Resolution resolution

Resolution/Workaround

Confirm that each parameter is on its own line in the Audience creation UI - https://experienceleague.adobe.com/docs/target/using/audiences/create-audiences/categories-audiences/geo.html

In the example screenshot below, the parameters are entered correctly, while entering them as “11236, 07040, 10019” would fail.

Cause

When using multiple parameters, each parameter must be on a separate line in the UI.  Separating parameters using a comma, semi-colon, or other punctuation marks will cause the parameters to be interpreted as a single, long parameter.

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