Additional parameters are not populating in app subscription RCP

This article illustrates why data is not populating on adding additional parameters in the Services and Subscriptions mobile App.

Description description

Environment

  • Campaign
  • Campaign Classic

Issue/Symptoms

You have extended the app subscription RCP table. When trying to insert values with the key value pairs using additional parameters in the register device methods, only the device token and user key is getting updated. Why is the data not populating?

Resolution resolution

Below provided screenshots illustrates that on adding the additional parameters in the Services and Subscriptions mobile App, one is able populate the email and phone number details.

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