Documentation

Campaign Standard: Error while sending PUSH deliveries in ACS

Last update: Mon Jun 17 2024 00:00:00 GMT+0000 (Coordinated Universal Time)

To resolve the error “*ERR_FAILUREMCPNSAPI 404 Not Found”*while sending PUSH deliveries in ACS, contact Adobe Support.

Description description

Environment

Adobe Campaign Standard (ACS)

Issue/Symptoms

Push notification error in the delivery logs: ERR_FAILUREMCPNSAPI 404 Not Found

Resolution resolution

Contact Adobe Support to:

  1. Change the pipeline Endpoint from https://producer-pipeline-pnw.adobe.net to https://producer-pipeline-lon.adobe.net
  2. Restart nlserver and pipeline.
  3. Reupload the cert and key.
  4. Recreate the App, and try to send push again.
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