ACS: RST-360011 error when trying to open a shared resource

Description description

Environment
Adobe Campaign Standard

Issue
After integrating Campaign with Audience Manager, initially you experience a similar error when trying to open a shared resource (visitor ID):

RST-360011 An error has occurred - please contact your administrator.
Please make sure you have permission to Adobe Audience Library. Error while calling the network: status: 404 URL: https://dcu.experiencecloud.adobe.com/content/mac/dcu/audiences/folder?action=list_datasources&ims=1.
XTK-170006 Unable to parse expression ' GetDataSources()'.
XTK-170006 Unable to parse expression ' GetDataSources()'

Resolution resolution

Solution

The solution is to add the Audience Library product to the user’s profile under the Products section.

It is recommended to set the user as a product administrator of the Audience Library product.

recommendation-more-help
3d58f420-19b5-47a0-a122-5c9dab55ec7f